How to track a parcel from an online store?

First of all, you should wait for the order to be shipped. When preparing to send your purchases, the seller reserves a track number from the delivery service, which starts to be tracked within 1-5 days after the order is transferred to the delivery service.

Remember that you can track the parcel only by tracking number, most often try to track using the order number, but these are two completely different numbers, and you can not track the parcel by order number. The exception is the ASOS store, and on our service you can track ASOS orders by order number.

Can't track package for a long time?

Do not panic if the package is not trackable right after you've got the tracking number. Postal or courier company takes time to arrange the parcel, weigh, prepare customs documents, sort & forward package further along the route. You can start to sound the alarm already from the 7th day after receiving the tracking number, most likely the seller has not shipped parcel, and only reserved the tracking number.

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